Players Terms and Conditions

The terms and conditions will be available for all players to see on the website.

This page defines the Terms and Conditions that apply to all monies and wagers accepted by xwin-24.com on any website powered by xwin-24.com. xwin-24.com is wholly owned and operated by E-Gambling Montenegro d.o.o. (81000 Podgorica, Moskovska br. 65., reg. no. 5-0615951).
It is your responsibility to make yourself aware of the terms upon which your payments are accepted. We consider these terms to be fair. Should you need any advice regarding these or any other part of our service, please contact us. In the interests of both our customers and xwin-24.com, please note that all telephone calls are recorded.

xwin-24.com is operated by E Gambling Montenegro d.o.o. (81000 Podgorica, Moskovska br. 65., reg. no. 5-0615951) and is trading under the name xwin-24.com.

This agreement establishes the terms and conditions for the contractual relationship between xwin-24.com and any person registering with the company, known as an Account Holder. Each person is required to accept these terms and conditions when registering for an account with xwin-24.com and is bound by them throughout the existence of the relationship.

xwin-24.com reserves the right to change these terms and conditions including any of the Betting Rules at any time and without prior notice. We will do our outmost to inform our Account Holders should there be major modifications to the Terms & Conditions. Nevertheless, it is the Account Holder's responsibility to regularly check for any changes. Should the Account Holder, due to any possible changes, not wish to continue using the services of xwin-24.com anymore, he can withdraw all funds and close the account.

The contractual relationship between the registered Account Holder and xwin-24.com is governed by these terms and conditions and by the Laws of Montenegro. In the case of any dispute between the English language version of the terms and conditions and versions in other languages, the English language version shall prevail. It is recommended that you print a copy of these Terms and conditions and the Betting rules for your records and store them in an easily accessible place.

The purposed of the terms and conditions is to provide guidelines and regulations to create a safe and fair environment for all the users of the site. The main objective of the terms and conditions is to abide by governmental laws and regulations, to minimize risks for participants and raffler(s), to offer all participants and raffler(s) equal opportunities, to protect intellectual property rights and to offer participants a fulfilling experience.

 
xwin-24.com account

All applicants must be over 18 years of age to register with xwin-24.com. We reserve the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided. Person/s registered in the United States of America cannot register as account holders. It is each customer's responsibility to check that the laws in their state/country concerning gambling allowing them to use our services prior to registration. All information supplied when registering with the site MUST be accurate and complete in all respects. xwin-24.com reserves the right to confirm a customer's address by posting an address verification letter by mail to the customer. All correspondence will be discreet and the envelope will not display any reference to xwin-24.com. When such correspondence is initiated, all withdrawal requests will remain pending until the correspondence has been returned and approved by xwin-24.com.

However, xwin-24.com reserves the right to initiate the verification procedure by contacting you by e-mail.

Customers may only open and operate a single account. Where a customer is identified with more than one account we reserve the right to suspend these accounts until all the account details and balances (belonging to the same customer) are consolidated. Once completed, all other accounts will be terminated leaving a single active account.

Customers are asked to keep their registration details up to date. This, and your account information, may be amended in the View Account section of the website. If you require any assistance please contact us.

xwin-24.com allows all its customers to choose their own player name and password combination. Customers are asked to keep this information secret. Any actions carried our through your account will stand if your player name and password have been entered correctly.

If using a credit or debit card, the Cardholder's name MUST be the same as the name used when registering with the site. Where this is not the case the account will be suspended. Where an account is suspended, customers should contact Customer Services for details of our verification process.

Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card.

Updating or adding additional payment details may only be done by contacting customer services. Only one payment method may be active at any point in time. To change the active payment method, please contact customer services. Only one card can be active at any one time per account. All applicants will be sent an email to the registered email address for account activation. All accounts must be activated through this email. If this is not completed, xwin-24.com reserves the right to suspend all activities on the account until the account details are verified. All customer offers are limited to one per person, family, household address, email address, telephone number, debit/credit card and shared computer, eg. school, public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers.

By registering, the customer is deemed to have accepted and understood all the rules, terms and conditions displayed on the website by xwin-24.com. We recommend that all members print out (or save to file) all transaction records, rules of play, cancellation policies, and pay-out policies.

xwin-24.com shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with xwin-24.com’s website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content. xwin-24.com reserves the right to close or suspend a customer's account.

 
Availability of offers

All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, etc), and shared computer, eg. school, public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers. We reserve the right to reclaim all bonuses awarded and any winnings accrued if customers are found to be tampering with or abusing any aspect of a xwin-24.com promotion.

All xwin-24.com offers are intended for recreational players and xwin-24.com may in our sole discretion limit the eligibility of customers to participate in any promotion.

 
Acceptance of Bets
  1. xwin-24.com reserves the right to set the minimum and maximum stake and other parametres regarding the gambling.
  2. Once a bet is submitted and accepted the stake is deducted form the client’s personal account.
  3. It is the client’s responsability to ensure his/her instructions have been received correctly by xwin-24.com.
  4. The company does not accept bets on credit. The acceptance of a bet is subject to sufficient credit in the account.
  5. Bets wrongly accepted with no funds on the account will be cancelled.
  6. All the bets played before the official scheduled time of the raffle draw will be valid.
  7. Clients must place their bets on their own account. Any bet placed with the intent of defrauding xwin-24.com will be cancelled and xwin-24.com will keep the funds in the account for a minimum period of two years.

 
Raffle Rules
  1. Raffle draws will take place at the time and date specified for each raffle. The draw will take place using a Random Number Generator which has been tested and approved for randomness by individual third parties and also approved by the E-Gambling Montenegro.
  2. A raffle ticket can only be placed by a registered Account Holder.
  3. A raffle ticket can only be purchased over any distance communication device such as a mobile phone or over the Internet.
  4. A raffle ticket can only be purchased by an Account Holder if he has sufficient funds in his account with xwin-24.com.
  5. The raffle ticket/s, once purchased, will be governed by the version of terms and conditions and Raffle rules valid at the time of the ticket being purchased.
  6. A ticket is deemed to have been purchased and valid to participate in the intended raffle as soon as confirmation of the acceptance of the request for purchase is received on the device or computer of the Account Holder from xwin-24.com.
  7. The Account Holder affirms that at the time he purchased a ticket he had no knowledge as to the outcome of the raffle result. Where there is a suspicion of a violation of this rule, xwin-24.com retains the right to void the ticket and refuse to pay out winnings. It also retains the right to take any further action to protect its legitimate interests and to comply with other laws and regulations.
  8. xwin-24.com retains the right to decline to accept requests for purchase of tickets without providing any reason.
  9. The list of all the purchased tickets or requests for purchase of a ticket, their status and details are available to the Account Holder on the website after login.
  10. Should a raffle be stopped or cancelled for whatever reason, the Account Holder will be refunded with he value of the participating ticket/s less any expenses directly related to the ticket sale.
  11. Furthermore, a raffle will not be cancelled for any of the following reasons: If so, that there are more then 2% of chargeback/ cancellation/ illegal tickets/ illegal transactions etc., xwin-24.com has the right to continue the game and to restart the ticket sales, until the minimum number of tickets are sold, which are declerad in each individual game. All Account holders will be informed by Email about the new starting and ending time for the ticket sales.
  12. To protect the game against cancellation/illegal tickets/illegal transactions etc..., the drawing of the winning ticket will take place up to _____ weeks or _____ hours, after the closing date of the individual game. The delay is different for each game and the exact amount in days will be published in the description to the corresponding first prize.
  13. Individual winning ticket numbers will be picked by the software.
  14. It is only possible for a winner to get the prize, if the winner can identify oneself. xwin-24.com has the right to decide, how to verify a player’s identity. This can be done, for example, by requesting a copy of the ID-Card or also by a notary's certificate. In the latter case, the fees to do so will be paid by xwin-24.com.

 
Xwin24 Credits

Xwin24 only sells Xwin24 Credit to it's users. Buying any product or service only accepted by prepurchased Xwin24 Credits. Users can buy products or services on xwin-24.com with Xwin24 Credits. Credit is a virtual currency, that our site offers for buying the requested product or service. During deposit and withdraw, we are exchanging Euro to Credit in 1:1.

 
Prohibited and restricted products and services

  • Adult Only category
  • Alcohol
  • Animals and wildlife products – examples include live animals, mounted specimens, and ivory
  • Art
  • Artifacts, grave-related items, and Native American arts and crafts
  • Catalytic converters and test pipes
  • Charity and fundraising
  • Contracts
  • Counterfeit currency and stamps
  • Credit cards
  • Currency, selling
  • Drugs and drug paraphernalia
  • Electronics equipment – examples include cable TV de-scramblers, radar scanners, and traffic signal control devices
  • Electronic surveillance equipment – examples include wiretapping devices and telephone bugging devices
  • Embargoed goods and prohibited countries – examples include items from Cuba
  • Event tickets
  • Firearms, weapons, and knives – examples include pepper spray, replicas, and stun guns (see also military items)
  • Food and healthcare items
  • Gift cards
  • Government documents, IDs, and licenses
  • Government, transit, and shipping-related items – examples include airplane operations manuals, subway employee uniforms, and U.S. Postal Service (USPS) mailbags
  • Hazardous, restricted, or regulated materials – examples include batteries, fireworks, and refrigerants
  • Human remains and body parts
  • Importation of goods into the US – examples include CDs intended only for distribution in a certain country
  • International trading
  • Items encouraging illegal activity – examples include an eBook describing how to create methamphetamine
  • Lockpicking devices
  • Lottery tickets
  • Mailing lists and personal information
  • Manufacturers' coupons
  • Medical drugs, devices, and healthcare – examples include prescription drugs, contact lenses, pacemakers, and surgical instruments
  • Military items (see also firearms, weapons, and knives)
  • Multi-level marketing, pyramid, and matrix programs
  • Offensive material – examples include ethnically or racially offensive material and Nazi memorabilia
  • Pesticides
  • Plants and seeds
  • Police-related items
  • Political memorabilia (reproduction)
  • Postage meters
  • Prescription drugs
  • Prohibited services
  • Real estate
  • Recalled items
  • Slot machines
  • Stamps
  • Stocks and other securities
  • Stolen property
  • Surveillance equipment
  • Tobacco
  • Travel
  • Weeds (see plants and seeds)

 
Collection of winnings

Winnings are added in the selected currency for your account to the cleared balance of your account. Should you wish to withdraw some or all of your balance you may select how much you wish to have paid back. The maximum withdrawal amount per 24 hour period is 2,300 euros or currency equivalent. If you require a withdrawal in excess of this value, please contact customer services department. >>to add how the product(s) or service(s) won through the raffle may also be collected<< It is the responsibility of the player to keep track of winnings and report them to proper authorities, if the player resides in a jurisdiction where those winnings are taxable.

 
Claims and disputes

The current balance and transaction history of your account may be viewed at any time. Should there be any claim or dispute arising from past or current transactions please contact us. If we are unable to settle the dispute we will refer the dispute to an arbiter, such as IBAS, whose decision will be final subject to full representation given to all parties involved. If any complaint you may have, has not been resolved to your satisfaction you have the right to refer it to the E-Gambling Montenegro: https://complaint.e-gambling.me.

 
Raffle House Rules

Any other raffle rules to be added to the terms and conditions
Working out shipping costs to collect the product(s) or service(s)
The process of delivering the product(s) or service(s) to the winner
Item sending and Packaging/Insurance

 
Law & Jurisdiction

This Agreement shall be governed by the laws of Montenegro as are in force from time. By accepting this Agreement, you agree to submit to the exclusive jurisdiction of the location that the relevant Service Provider determines in its sole discretion in respect of any disputes arising out of, or connected with, this Agreement. Nothing in this paragraph shall prevent the Service Providers from applying to the courts of any jurisdiction for such provisional or protective measures as are available under the laws of that jurisdiction.

 
Languages Displayed

Currently the xwin-24.com site will is available in English and Hungarian. Other languages might be added in future.

 
Procedures relative to Dormant/Inactive Accounts

Dormant and Inactive accounts are maintained as players money held on the assumption that players will return to re-activate the accounts. We do not deduct any funds for dormancy and periodically contact all players with a non-zero balance to reactivate them.

For the purposes of this section a dormant account shall mean a gaming account that has been inactive for a period of thirty (30) months or more. We shall endeavour to return the money to the Player whose account has become Dormant and should our endeavours prove unsuccessful the monies in the dormant account will be deposited with the E-Gambling Montenegro.

 
Provision for Player Self-Protection/Exclusion

xwin-24.com offers a robust self-exclusion policy to all customers. This is detailed on our website. As soon as we receive an exclusion request from a customer we respond by locking the player out of their account, this may not be opened again by the player or anyone else. The text as promoted on the xwin-24.com website is detailed here:

“SELF-EXCLUSION”:

If you believe you have a gambling problem or just wish to take an enforced break from gaming, we can give you the power to temporarily or permanently exclude yourself from playing at xwin-24.com. If you choose to exclude yourself permanently, you will be barred from playing in xwin-24.com permanently. If you opt for a temporary exclusion, you may apply for reinstatement at a later date.

You can exclude yourself from playing at xwin-24.com by emailing our customer services department with the subject “Exclude my Account”. In the first instance your account will be excluded for a one week cooling off period after which you may email support again to have your account reactivated. Including the subject “Exclude my Account – 6 months” will mean that your account will be disabled for at least 6 months, after which you will need to write again to support in order to request the reactivation of your account. You may also request that your account barred permanently from gaming at xwin-24.com.”

 
Data Protection statement

xwin-24.com takes protection of data extremely seriously and complies with the Data Protection Act 1998. We are committed to respecting customer privacy. This Privacy and Site Usage policy sets out our data processing practices carried out through the use of the Internet and the World Wide Web.

 
Information collected

We collect personal information from visitors to this web site through the use of online forms and every time you interact with us. We also collect information automatically about your visit to our web site.

 
Use of personal information

We process personal information collected via this web site for the purposes of:

  • Setting up and managing your account
  • Providing you with information about promotional offers
  • Please tick the appropriate boxes on the registration form if you do not wish to receive information about promotional offers.

 
Use of cookies

A "cookie" is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies to keep track of your browsing patterns and to build up a demographic profile.

 
Disclosures

We will not disclose personal information to other companies or associated or subsidiary companies and to business partners, However we may inform you (by e-mail, telephone, text message, mail or otherwise) about products and services (including those of other companies and organisations) that we consider may be of interest to you.

 
Money Laundering Reporting

Any concerns should be reported in the format set out in the FATF 40.

Any incidences’ of Money Laundering should be reported to the MLRO.

At xwin-24.com all customers must at all times guarantee not to be:

  1. Acting on behalf of another party;
  2. Depositing money originating from criminal activity;
  3. Depositing money through a credit card which the customer is not authorised to use or knowingly receiving money from such credit card;
  4. Using the payer account for money laundering.

 
Social Responsibility Material

At xwin-24.com we believe in providing a safe, secure and protected environment for online entertainment. Helping to ensure the safety of all our players is an integral and vital part of our customer care policy. We exclude minors from playing on the site and follow a robust process for customer self-exclusion.
Playing games of skill and chance in our protected environment should be an exciting and pleasurable experience, for adults. We want customers to enjoy every part of the xwin-24.com experience, and advise them to stay within a budget and play wisely. We aim to actively manage problem gambling by spotting the patterns as early as we can and actively promoting the services of organizations such as Gamcare and Gamblers Anonymous both on our website and directly to players where we suspect a problem may exist. The text of our Policy for Responsible Gaming is provided here as it is on our website:

xwin-24.com provides a secure entertainment environment for adults. To play at xwin-24.com you must be at least 18 years old or of the legal age to gamble in the country in which you reside, whichever is older. We undertake a variety of checks to ensure that no person under legal age has access to our live gaming facilities. The registration of dishonest or inaccurate information about a player's age will result in any winnings being forfeit and may result in civil and/or criminal prosecution.
In order to prevent the site being accessed by children or minors we recommend that responsible players install and use filtering software on their computers. This will provide the ability to control or block the displayed content, set up passwords and prevent xwin-24.com being accessed and available to children and minors. The Account Holder must keep his login ID and password secret at all times. In this respect, xwin-24.com advises the account holder not to write down his login ID and password in a way that can be easily found or used.

 
Stay in Control

The vast majority of our customers continue to enjoy xwin-24.com as an entertainment experience and make sure that their wagers are within an affordable level.

Occasionally however, individuals may be worried about their gambling habits. For those who are concerned the following questionnaire from Gamcare may give some guidance. A translation in Italian will be made available:

  • Have others ever criticized your gambling?
  • Have you ever lied to cover up the amount you have gambled or time you have spent doing it?
  • Do arguments, frustrations or disappointments make you want to gamble?
  • Do you gamble alone for long periods?
  • Do you stay away from work, college or school to gamble?
  • Do you gamble to escape from a boring or unhappy life?
  • Are you reluctant to spend 'gambling money' on anything else?
  • Have you lost interest in your family, friends or pastimes due to gambling?
  • After losing, do you feel you must try and win back your losses as soon as possible?
  • When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
  • Do you gamble until your last penny is gone?
  • Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
  • Do you feel depressed or even suicidal because of your gambling?
  • These questions are provided to help an inliidual decide if he or she has a problem and needs to seek help.

 
THERE IS HELP AVAILABLE

There are many organizations that can provide support and assistance to individuals who develop a problem with gambling. If you feel this has happened to you we recommend contacting a self-help organization for guidance.
The following websites offer advice and guidance. Each link contains help line numbers and an e-mail address that you may contact if you would like confidential advice and support.

 
MANAGING YOUR BUDGET

For players who enjoy gambling frequently, it is not uncommon to overspend their budget some of the time. We advise that specific budget plans be made to ensure your gambling expenditure is affordable.

 
A PROTECTED ENTERTAINMENT EXPERIENCE

We hope that you enjoy the whole experience with xwin-24.com. If at any time you feel that there are issues that need to be brought to our attention please contact us at support@ xwin-24.com.

 
Rules and Regulations of the Game

Rules and regulations for all games including how to play the games are to be included on the website. The following text will be available on our website:

 
Bonus Scheme Conditions

Not Applicable

 
Sale of Product(s)/Service(s)

Our site offers to the player/s two different methods of sale. At the first stage all product(s) or service(s) are uploaded under the “24 hours” option. The process of upload is the same as in case of any other on-line auction sites upload mechanism. After selection of the adequate category the player can prepare a description, upload pictures of the products. The player can specify the price of the product(s). At that same place the player can set a last minute price, which is shown from the 23rd hour the reduced price to the potential purchasers. The offering of a last minute price is figured at the detailed description of the product without showing the amount, thus the potential purchasers can see, that there is a possibility to acquire the product at a reduced price, and may request information by the time the last minute price becomes available. Advertising product with price less than 50 Credits is absolutely free (in case there is no enhancement selected during the upload). For products with a price more than 50 Credits, a product listing fee must be payed, which is 5% of the product 24H price. The determination of the last minute price is not obligatory. In case the product(s) is/are sold within twenty-four (24) hours, the seller and the buyer receives each other details, and they have to discuss the shipping, and paying details. In this case xwin-24.com only takes place as an auctioneer, no money goes throug xwin-24.com. In such case the availabilities of the seller and the purchaser are provided between each other, and they can settle the conditions of the sale and purchase. Selling in 24 Hours can be reactivated several times. 5 reactivations are free, more than 5 reactivations costs 0.25 Credit for each reactivation above the first 5 free.

If the product owner wants to sell his product as raffle, he can do that by selecting the raffle option during the upload of the product. Raffle option has more strict rules, than normal sale. The user must ship his products to xwin-24.com, to make sure, that the product is real, not damaged. The listing of the product only starts when the local xwin-24.com partner receives the product. After a successful raffle selling, xwin-24.com will ship the product to the winner of the product with a local and/or internation shipping company. The winner of the raffle gets a tracking number for the shipment, and he can track the shipping on the shipping company's website.

According to the amount, a time limit is determined automatically, until which the raffle is available. If during that period all the required number of raffles is sold, or when the entire purchase price is available, the sale of raffle is deemed accomplished, there is no oversubscription. In such case the product(s) or the service(s) is drawn and one lucky person wins the offered product or service.

In case the emission does not reach the desired level within the previously settled time frame, the seller receives a notification on the amount received from the raffle payments. Based on that information he/she decides to have a drawing on the product or service for the offered price, or to extend that period. The extension is subject to a fee which depends on the length of the extension.

The duration of the extension shall not exceed the double time of the initial time for emission. If the seller does not sell the product for a lower raffle price, or does not wish the extension, the product is deleted and the raffle purchasers are refunded the price of the raffle which is credited on their virtual account. After successful sale within twenty-four (24) hours, or successful sale via raffle, our site charges a commission. This is deducted automatically from the purchase price.

 
Purchase of Product(s) or Service(s)

Purchaser shall have a charged virtual account in case of buying product raffle tickets. The opening of the account is made by the time of the registration, but player can only pay for a raffle, product upload, enhancements if the account is charged. The process of charging corresponds to the use of any other remote gaming site. Our site supports various traditional charging, (ukash, neteller, skrill, etc..) with the aim of which you can easily manage your virtual balance.

For products with a price more than 50 Credits, a product listing fee must be payed, which is 5% of the product 24H price. The determination of the last minute price is not obligatory. In case the product(s) is/are sold within twenty-four (24) hours, the seller and the buyer receives each other details, and they have to discuss the shipping, and paying details. In this case xwin-24.com only takes place as an auctioneer, no money goes throug xwin-24.com.

 
Cash raffle

Our site provides the opportunity to individuals to offer cash for raffle. Our site requires three (3) conditions:

  1. A Valid registration and on-line account;
  2. Purchase of one (1) raffle for any product(s) or service(s), or the closure of the raffle in question;
  3. The purchase of 5 raffles from other cash raffle issuer. In that case the closing is not a condition.

 
Mechanism of operation

Two ways of game organization are possible : Individual Game or Group Game

 
Individual

The player can launch an individual cash raffle. In case the latter meets the three (3) conditions mentioned above then the player can upload money on the account according to the following conditions:

  1. In case the raffle is closed in connection with the offered product(s) or service(s)
  2. The product(s) or service(s), in case of game closed for raffle the player can upload the following items according to the value of the purchased raffle as displayed below:
    • € 1-9              € 600
    • € 10-100       € 6.000
    • € 100          + € 60.000

The price of each issued raffle is one euro (€1), but an optional quantity may be purchased. Our site fixes a minimum profit, which is fifty per cent (50%). The maximum profit is five hundred per cent (500%). Within that limit the desired level of profit may be chosen. Mathematically the emission is carried out as follows:

  • Amount for raffle                  € 100
  • Gross minimum profit        € 50
  • Number of issued raffle     € 150

 
Group

In case of betting by group two kinds of group may be launched, Closed and Open Group. Each player is entitled to create a Closed or an Open group, which are in compliance with the above three conditions.

In case of a closed group the admission of players may be determined. For example, only for motor cycle riders, or for those who are from the same city, for students who went to the same school, etc… In such closed groups the only players that can upload money, are the ones authorised by the members of the same group. If an issuer of an unsuccessful individual raffle wishes to join, it has to be approved. Anyone can purchase a raffle unit.

In case of an open group anyone can join, but in such case some criteria may also be set. For example, based on appreciations (how many stars).

In case the emission by the group is successful, a drawing takes place and the prize is immediately figures on the account of the winner, as well as the paid own capital is figured on the account of the members of the group along with the profit in proportion with their paid capital from which the site’s commission is deducted, the rate of which may be different by country. Each member of each group is entitled to purchase as many raffle units as they want.

 
Time and other limitations

There is no oversubscription. In the case that all issued raffle units are sold, the drawing takes place immediately. Each player receives a notification on the result of the drawing. The time limitation is determined automatically according to the amount offered for the game. There is no possibility to exceed the time limit.

 
The process of upload

If the emission is successful, and the prize is drawn, the amount figures immediately on the account of the lucky winner who can use it freely. The issuer also perceives immediately the credited amount on his/her account, which corresponds to the amount of capital plus the amount of the profit, from which our site charges a commission. The commission is only charged from the profit. The rate of the charged commission may vary by country of player origin. Each issuer is entitled to purchase as many units as he/she wants at his/her own raffle, as long as there is enough money on his/her account. If the emission is unsuccessful the issuer can choose from two options:

If the emission is successful, and the prize is drawn, the amount figures immediately on the account of the lucky winner who can use it freely. The issuer also perceives immediately the credited amount on his/her account, which corresponds to the amount of capital plus the amount of the profit, from which our site charges a commission. The commission is only charged from the profit. The rate of the charged commission may vary by country of player origin. Each issuer is entitled to purchase as many units as he/she wants at his/her own raffle, as long as there is enough money on his/her account. If the emission is unsuccessful the issuer can choose from two options:

Option 1
Each bettor (purchaser) gets back the amount of the raffle, Issuer gets back his/her capital sum and issuer is entitled to launch a new raffle according to the above mentioned three (3) rules or

Option 2
Issuer joins an „open” group, in which case he/she gives the capital and the betting raffles as well to the group which he/she joined.

In the case that during the upload the player has chosen the possibility to join the group, his/her capital is added to that of the group, increasing its value and the number of bettors. If the emission of the group is successful, his/her profit is unchanged, however the chance of the bettors on his/her raffle decreases, but with a chance to a bigger prize.

 
The method

Under this option the player shall find all conditions of operation, exact description related to the operation of the site, in text and also in animated form. The player can seek assistance from the helpdesk and can read the forums/blogs even by selecting from the comments of the professional player/s or that of his/her friends.

 
Categories

Upon request of the player we can launch a new category. The player shall send an e-mail address determining the request, and after moderation the player receives a notification that the requested category is launched and the link where it can be found.

 
Advertisement

In case of sale of company product(s) or service(s), the option to advertise becomes unnecessary because in case of company players we charge a commission on a contractual bases, therefore we place in their account the amount decreased by the commission, and we transfer it after handing-over of the product.

Obviously the company advertises the product(s) or service(s) of big profit margin with a higher frequency.

Individual advertiser/s and companies can choose the option to increase our commission and in exchange we will highlight their advertisement thus increasing its frequency or assisting by other means the sale. The advertisement shall not be paid for only in the case the sale is successful.

 
Maximisation of potential turnover

If it is not a particular product or other product that can be chosen from a selection, we offer a voucher to purchase. The latter shall be applicable only to service(s). In order to efficiently operate amongst the company advertisers, it is necessary to set up a sales team, of which the task is to seek for the potential partners within the categories. According to our offer they don’t have to pay for the advertisement (although if they pay obviously we emphasize their advertisements, targeted e-mail campaigns may also be ordered) we only need to conclude a distributor agreement in which we determine the percentage of commission we receive on sale. The bigger the rate of the commission is the more advertisement we place. In case of companies the purchaser does not know from which distributor he/she will receive the product (this also applies to the e-mail campaigns) until the handing-over. In case of e-mail campaigns only products or services may get out which are available from our site.

We provide a unique opportunity to our advertisers to advertise and sell their product(s) or service(s). We place targeted advertisements on the personal site of players who have a track record to bet on same or similar product(s) or service(s).In this way, we make the on-line advertisers efficient and they create a net (direct) access. For the vacant places, where there is no advertiser, we place our own advertisement(s), or product(s) that can be won with a high chance, by which we also promote the frequency of the bets.

 
Player Registrations Process in screen shots

Each player who wishes to use the service(s) of the site shall be registered. The process of registration begins in the simplest way by providing the requested data. After successful registration our players shall open a virtual account, of which the balance may be zero (0), because if the player only wishes to sell products or services and does not want to participate in any purchase or game, the price of the sold product(s) or service(s) will also be credited on that virtual account that the player may use freely or transfer it to his/her own account.

It is to be noted that only the functionality of same is displayed here:

 
Personal account

Under the personal account option the player receives an accurate summary, amongst other information on the following:

  • on all past activity on the site;
  • on current uploads and their status;
  • on his/her raffle;
  • on the uploaded cash raffle and their status;
  • on the invitations to groups and
  • on the current virtual balance.

Other information displayed shall display:

  • the management of the particular account;
  • the product(s) and service(s) and
  • criteria related to raffle and other uploads.

 
Game Menu

Under this option the player can manage the raffle, launch a new raffle, join groups and verify the status of the current raffle.

 
Procedures for deposits and withdrawals

Depositing

Xwin24 is using the Virtual Currency named Xwin24 Credit. During Deposit, we are exchanging Euro to Xwin24 Credit on the rate of 1:1.

The cardholders or the owner of any payment method registered must always be the same as the name used to register on our site. Where this is not the case, the account will be suspended. Where an account has been suspended personal details verification will be required and the account will be reopened only after the full investigation will be completed.

To ensure confidentiality and that sensitive data is protected, credit card details will be handled securely and SSL encryption will be employed for card transactions. Any card will be debited immediately upon completion of the transaction and this rule will be applied to any other payment method accepted by xwin-24.com. Customers will receive confirmation of any deposit transactions within 24 hours.

To change the active credit or debit card customers must contact xwin-24.com Customer Services on support@ xwin-24.com.com (still inactive) where the payment department will be able to update manually the card used. This will allow us to make sure that only one card will be active at the time and only the card and account owner can update confidential information related to his/her card.

When multiple payment option are active at the same time, a customer can choose the preferred deposit method however unless the personal account details have been verified, the account holder can only complete a limited number or transactions according to the internal security rules established by us ( xwin-24.com) and/or any other third party involved in the transaction process (card processing provider for example).

Withdrawing

Xwin24 is using the Virtual Currency named Xwin24 Credit. During Deposit, we are exchanging Euro to Xwin24 Credit on the rate of 1:1.

Once a withdrawal request has been received the funds will be transferred by us according to the specific processing time related to the payment option chosen. The funds will then be subject to the standard clearance procedures before they are available in customers’ bank accounts or any e-wallet.

New customers or customer that will exceed our internal security deposit limit may be required to follow our authorization procedure. The authorization procedure is used to prevent online fraud, to reduce to the minimum money laundry transactions and to ensure that no one under the age of 18 will be using our services.

Where you are requested to follow the authorization procedure, we will require the following documentation to be sent via email, fax of post: Copy of both sides of your card, Copy of your driver's license or passport with photograph and a Copy of bank statement or household bill, not older than 3 months clearly showing the customer's name and address.

Further withdrawals and deposits will not be processed before the receipt of the requested details. If at any time, xwin-24.com finds transactions processed with a debit or credit card belonging to a second (or third party), additional documentation such as signed authorization from the real card holder will be required to reopen the account.

Copyrights

xwin-24.com and its logo are registered trademarks of xwin-24.com. Any unauthorised use of the brand and/or logo of xwin-24.com could lead to legal prosecution by xwin-24.com. All the contents found on the website www. xwin-24.com as well as the url are owned by xwin-24.com. Any unauthorised reproduction or use of this url address or of the contents of the xwin-24.com website could lead to legal prosecution.

Version 1.0

Last revised 3rd May 2013